Terms of use & Return Policy

The e-bazar.org site located at www.e-bazar.org is a copyrighted work belonging to "Shadco Global Limited". (“e-bazar.org”). e-bazar.org™ provides an online store offering Chinese products to worldwide consumers.

By clicking “sign in” and entering or otherwise using our Website or mobile applications (the “Website”), you agree to and accept these terms and conditions. You also agree to and accept our Privacy Practices, which describes how we use the information you provide to e-bazar.org and is incorporated into these terms and conditions by reference. Please read the terms and conditions and Notice of Privacy Practices carefully as you are agreeing to be bound by them.

TOGETHER THESE TERMS AND CONDITIONS AND THE NOTICE OF PRIVACY PRACTICES CONSTITUTE YOUR SERVICE AGREEMENT (“AGREEMENT”) WITH e-bazar.org. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS FOR YOUR USE OF OUR WEBSITE, ANY MEMBERSHIP YOU MAY ESTABLISH ON THE SITE, AND YOUR PURCHASE OR USE OF ANY PRODUCTS OR SERVICES OFFERED ON THE SITE. BY ACCESSING AND/OR USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE AGREEMENT AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. YOU MAY NOT ACCESS OR USE THIS WEBSITE, BECOME A E-BAZAR MEMBER, OR ACCEPT THIS AGREEMENT UNLESS YOU ARE AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL PROVISIONS OF THIS AGREEMENT, PLEASE DO NOT ACCESS AND/OR USE THE WEBSITE, SIGN UP FOR MEMBERSHIP, OR PURCHASE PRODUCTS OR SERVICES THROUGH THE WEBSITE.

Terms of Sale

2.1 Products and Pricing. All Products or services listed on the Website are subject to change, as is Product information, pricing, and availability. e-bazar.org reserves the right, at any time, to modify, suspend, or discontinue any Web site feature or the sale of any Product with or without notice. You agree that e-bazar.org will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Web site feature or Product. In the event a Product is listed at an incorrect price or with incorrect information, we shall have the right, prior to the acceptance of your order (as described in Section 2.3 below), to decline or cancel any such orders, whether or not the order has been confirmed and/or you already paid, we will issue a refund according to the payment method you have used to pay us.

Unless otherwise noted, the strike-through price displayed for products on our Web site is based on the suggested retail price for the product provided to e-bazar.org by the manufacturer or vendor. Certain products on our site are similar - but not identical - to products sold through other retailers. In this case, the strike-through price represents the estimated regular retail value of a comparable item of similar quality offered elsewhere. Because we sell our products over the internet nationwide, the strike-through price may or may not represent the prevailing price at any particular time or in every State or local community, and we make no promises about the reliability or accuracy of any such information. For items that we offer as a set, the strike-through price is based on the total of all the suggested retail prices for each item in the set. For clothing items that are priced higher for larger sizes, we average the prices across sizes to determine the strike-through price. For international sales, the strike-through price represents the retail price suggested to E-Bazar by the manufacturer or vendor, based on what such items would be sold for in the US market, plus exchange rate conversion and, if applicable, an adjustment for additional international surcharges that cover items such as taxes, duties, and shipping. Nothing can replace your own comparison shopping, and notwithstanding the strike-through price information provided, if this is an important factor for you in your purchasing decision, we recommend you conduct your own individual research as well.

2.2 Payment Terms. For each Product you order on the Website, you agree to pay the price applicable for the Product as of the time you submitted your order (“Product Price”), the delivery fees for the delivery service you select (“Delivery Fees”), and any applicable Taxes (defined below). All payments are non-refundable (except as expressly set forth in Section 2.1 and 2.3). You agree to pay for all collection costs, attorneys’ fees, and court costs incurred in the collection of past due amounts.

2.3 Orders. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, your sole and exclusive remedy is that we (a) issue a refund amount charged for the cancelled portion or (b) not charge your credit card or PayPal account for the cancelled portion of the order.

Modifying and Canceling Orders. If the order status displays 'Unpaid', you can request to cancel or change your order by click 'edit' in 'My Account'. However, if your order has been shipped before we process your request, we will not be able to cancel or change the order. If the order status displays 'Send to CHINA Shipping Company', we cannot cancel or change the order.

Order Acceptance. Please note that there may be certain orders that we are unable to accept and must cancel. e-bazar.org reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Product Types:

a) Expensive Jewellery - The products which are written on our website as "Gold", are actually gold plated. Anything you are purchasing as Gold is actually gold plated. 

b) Electronic Items: You agree and confirm that you are 100% sure regarding the specifications/model before ordering. If you are ordering any parts of any electronic device (e.g circuits, motherboards, batteries, mobile displays, mobile parts, etc) if it arrives DEAD ON ARRIVAL/BROKEN/DAMAGED, you are not eligible for a refund/repurchase. 

2.4 PayPal Purchases. Orders placed using a PayPal account as a payment method will be processed upon submission, and funds may be transferred from your PayPal account immediately. This does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to decline or cancel your order as defined in Sections 2.1 and 2.3. This Section does not alter or amend any other Sections of this Agreement.

Use of Wallet

The Wallet ("Wallet") is a pre-paid payment instrument which is associated with your Website account. You can top up and use your wallet money to purchase any products from e-bazar.org.  

Refill of Wallet: Your Wallet can be refilled, using any of the pre-paid payment options only. You will be able to recharge your Wallet up to an amount of $150 or 10000Tk  in one instance. There is no need to maintain a minimum balance.

Refund of Wallet Amount: Your Wallet comprises of three types of balances - Store credit (which is a credit granted by Us typically in lieu of a cancelled order), Topped-up balance (which is a prepaid amount that You added to the Wallet to pay for future orders on the Website) and Promotional balance (which is credit granted by Us purely for promotional or goodwill purposes). Topped-up balance (prepaid amount), as well as the Promotional balance added to the Wallet, will be non-refundable while Store credit will continue to be entirely refundable.

Limitation of Liability: In no event will e-bazar.org will be liable for any money lying to your credit in the wallet, any special, incidental, indirect or consequential damages or losses of any kind, arising from the use of Wallet or association with the Wallet.

2.5 Shipping Policy

(a) Shipping Time. any delivery dates provided by e-bazar.org are estimates. e-bazar.org reserves the right to make deliveries in instalments. E-Bazar will send you an email when your order has shipped and you may review your order and shipping information by visiting e-bazar.org Tracking. We ship within the Bangladesh, South East Asia,  Middle East Countries, the European Union and many other throughout the world. A complete list can be found on the section while placing an order. Sometimes due to customs clearance problem, your shipment might be delayed. You agree to wait for receiving the products extra 60 working days from the actual arrival date. 

(b) Shipping Cost: We try our best to give an accurate estimation of product weight, so that customers only need to pay International Shipping cost one time, we also will cover extra cost when it is not much in order not to bother customers, but sometimes the estimated product weight is way too much from actual weight or the International Airfare Charge changes..  Then, we will contact you for extra international shipping cost. You agree to pay extra shipping cost or cancel your order at that time until the products are still at China Warehouse. 

(c) Due to unavoidable circumstances, goods may be lost from Bangladesh or any other airport customs. In this regard, e-bazar.org will provide you refund.

2.6 Return Policy 

At e-bazar.org, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our China warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.

All Electronic Item: You must collect the electronic product from our Office. If it's DEAD ON ARRIVAL/BROKEN/DAMAGED) you are eligible for a full refund. 

Clothes, Shoes, Bags and Fashion Accessories, following terms and conditions, apply: 
 

  • 1) Damaged product: Please check while you receive the product from the courier company. If it's damaged, kindly return it back to the delivery man immediately. Accepting a damaged product will render the return policy ineffective.
  • 2) Wrong delivery: The product delivered, doesn't match with the order details. (e.g customer ordered size 40 shoe, we sent size 42)
  • 3) Incomplete Product: For multiple items sometimes some suppliers in China delays the delivery. In that case, we send you the goods which we already received in our Bangladesh warehouse. So in this case, please wait another week, to receive other items.
  • 4) Exchanges. We do not accept any Product Exchanges.

If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here e-e-bazar.org/returns-policy. Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 2 to 5 working days with a resolution.

The return policy is ineffective if:

  • 1) More than 72 hours have passed from the time of receiving the product (size issue only).
  • 2) Product colour varies due to photography, lighting sources, or your monitor setting.
  • 3) Size difference within 1-4 CM due to measurement standards of different manufacturers.
  • 4) Not satisfied with the quality.
  • 5) The product has been used. 

Note:

*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from e-bazar.org.  You are solely responsible for the cost of shipping the returned Product. Unauthorised returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.

Any other item, except Shoes, Bags, Clothes, Fashion Accessories and Electronics Item, you agree that you understand what you are ordering. If the product is not damaged/faulty, a return is not acceptable. 

3 Web site

3.1 License. Subject to the terms of this Agreement, e-bazar.org grants you a limited, non-transferable, non-exclusive, license to access and make personal use of the shopping services and features provided on the Web site. This license does not include any resale or commercial use of the Web site features or content, or the right to access or use the Web site for any of the restricted purposes set forth in Section 3.2. e-bazar.org may terminate this license at any time for any reason.

3.2 Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sublicense, reproduce, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Web site or its content without the express written consent of e-bazar.org; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Web site; (c) you shall not access the Web site in order to build a similar or competitive service, or to download, copy or collect content or account information for the benefit of another merchant; (d) except as expressly stated herein, no part of the Web site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without E-Bazar’s express written consent; and (e) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information or content (including images and text descriptions) of the Web site without E-Bazar’s express written consent. Any future release, update, or other addition to functionality of the Web site shall be subject to the terms of this Agreement.

3.3 Modification. E-Bazar reserves the right, at any time, to modify, suspend, or discontinue the Web site or any part thereof with or without notice. You agree that E-Bazar will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Web site or any part thereof.

3.4 Ownership. You acknowledge that all intellectual property rights in the Web site, including our rights to copyrighted material, patents, trademarks, service marks, and trade secrets (“Intellectual Property”) (excluding any User Content) are owned by “Sienbo International Trading Company Ltd.” and its licensors, and neither the limited license granted in Section 3.1, nor our provision of the Web site under this Agreement shall transfer to you or any third party any rights, title or interest in or to such Intellectual Property. E-Bazar reserves all rights not granted in this Agreement.

4 User Content

4.1 User Content. “User Content” of a Web site user means any and all information and content that such user submits to E-Bazar by any means, including through social media (e.g., Facebook, Twitter), or uses with the Web site (e.g., a user profile or a feedback submission). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that makes you or any third party personally identifiable. You hereby affirm, represent, and warrant that (i) you own, or have the necessary licenses, rights, and/or consents to use your User Content with the Web site as described herein and (ii) your User Content does not violate the Acceptable Use Policy (defined below). You may not state or imply that your User Content is in any way provided, sponsored or endorsed by E-Bazar. Because you alone are responsible for your User Content (and not E-Bazar), you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy. E-Bazar is not obligated to backup any User Content, makes no representation that it will do so, and you agree that E-Bazar may delete User Content at any time.

4.2 License. By submitting your User Content or using it with the Web site , you automatically grant, and you represent and warrant that you have the right to grant, to E-Bazar an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content, and to grant sublicenses of the foregoing, solely for the purposes of including your User Content in the Web site, E-Bazar social media platforms or marketing initiatives. You agree to irrevocably waive (and cause to be waived) any claims and assertions of publicity or moral rights, or attribution with respect to your User Content.

4.3 Feedback. E-Bazar will treat any feedback, communications, or suggestions you provide to E-Bazar as non-confidential and non-proprietary. Thus, in the absence of a written agreement with E-Bazar to the contrary, you agree that you will not submit to E-Bazar any information or ideas that you consider to be confidential or proprietary.

5 Acceptable Use Policy

The following sets forth E-Bazar’s “Acceptable Use Policy”:

5.1 You agree not to use the Web site to collect, upload, transmit, display, or distribute any User Content (a) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) that is unlawful, harassing, abusive, tortious, threatening, harmful, abusive, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive (e.g., material that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual) or otherwise objectionable material of any kind or nature or which is harmful to minors in any way; or (c) in violation of any law, regulation, or obligations or restrictions imposed by any third party.

5.2 In addition, you agree not to commercially exploit the Web site or use it to: (a) upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data; (b) send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (c) harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (d) interfere with or disrupt servers or networks connected to the Web site or violate the regulations, policies or procedures of such networks; (e) attempt to gain unauthorized access to the Web site, other computer systems or networks connected to or used together with the Web site, through password mining or other means; or (f) harass or interfere with another user’s use and enjoyment of the Web site.

5.3 We reserve the right (but have no obligation under this Agreement) to review any User Content, investigate, and/or take appropriate action against you, in our sole discretion, if you violate the Acceptable Use Policy or any other provision of this Agreement, including removing or modifying your User Content, terminating your E-Bazar Account in accordance with Section 11, and/or reporting you to law enforcement authorities. We may also remove or modify your User Content if it, in our sole judgment, violates the rights of, harms, or threatens the safety of any other person, or creates liability for us or any other person. In order to cooperate with legitimate governmental requests, subpoenas or court orders, or to protect our business and members, we may access and disclose any information we consider necessary or appropriate, including your E-Bazar Account username and password, IP address and traffic information, usage history, and your User Content.

6 Third Party Sites and Other Users

6.1 Third Party Sites. The Web site may contain links to, or advertisements for, third party web sites (collectively, “Third Party Sites”) (for example, social media sites such as Facebook, Twitter, or Pinterest). Such Third Party Sites are not under the control of E-Bazar and E-Bazar is not responsible for any Third Party Sites. E-Bazar provides links to these Third Party Sites only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites. You agree that you use all Third Party Sites at your own risk. When you link to a Third Party Site, the applicable service provider’s terms and policies, including privacy and data gathering practices govern. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any Third Party Site.

6.2 Other Users. Each Web site user is solely responsible for any and all of its User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content, and we assume no responsibility for any User Content. Your interactions with other Web site users are solely between you and such user. You agree that E-Bazar will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Web site user, we are under no obligation to become involved.

6.3 Release. You hereby release us, our officers, employees, agents, affiliates, subsidiaries, parents, joint ventures, successors and any other companies under common control with us from claims, demands any and all losses, damages, rights, claims, and actions of any kind including personal injuries, death, and property damage, that are either directly or indirectly related to or arise out of any interactions with or conduct of other Web site users or Third Party Sites.

7 Disclaimers

THE WEB SITE AND PRODUCTS ARE PROVIDED “AS-IS” AND AS AVAILABLE AND WE EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF APPLICABLE LAW REQUIRES IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS, THEN ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF PURCHASE.

E-BAZAR DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THIS SITE AND E-BAZAR WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES. IF A SUPPLIER PROVIDES AN EXPRESS WARRANTY, THAT WARRANTY IS BETWEEN YOU AND THE SUPPLIER AND NOT E-BAZAR. NOTWITHSTANDING THE FOREGOING, IF A SUPPLIER OF A PRODUCT PROVIDES A WARRANTY FOR THE PRODUCT AND ALLOWS US TO PASS IT THROUGH TO YOU, WE WILL PASS IT THROUGH TO YOU.

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